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Installation
3 days to be operational
Our team comes on-site. You provide access to the server room and to your SSO. We handle the rest.
Timeline
Day by day, what happens on-site
J1
≈ 4 h
Day 1 — Delivery and connection
- Unbox, verify firmware SHA256 and GPG signature
- Rack: standard outlet for Mac Studio, 19" rack for Linux variant
- Network setup: dedicated VLAN, static IP, firewall rules (no internet egress by default)
- Initial boot, first admin login with 24h temporary credentials
- Run `gbox init`: auto-generate secrets, init Postgres, pull baseline models, healthcheck. ≈ 5 min.
J2
≈ 6 h
Day 2 — Connection to your infrastructure
- SSO hookup (Azure AD, Okta, Google Workspace) via OIDC/SAML
- Activate connectors: SharePoint, Drive, Confluence based on your sources
- Configure RBAC per group + verify source-permission propagation
- Kick off initial indexing: 1–2 days depending on volume
J3
≈ 4 h
Day 3 — Training and go-live
- User training (45 min): UI walk-through, best practices, business examples
- Production rollout: progressive (pilot → team → company)
- Hand-off the admin dashboard to your IT team: health, usage, costs, searchable audit logs
- Final check via `gbox doctor`: 8 sections of checks (services, models, backups, resources). Everything must be ✓.
- Wrap-up: runbook, 24/7 hotline, signed-update schedule
The kit
What you receive physically and in service
The sealed box
Compact (Mac Studio) or 1U rackable (Linux). Pre-loaded with OS, models and the gbox stack. Engraved serial number.
Cables and PSU
10 GbE Cat 6a network cable, power supply, Thunderbolt 4 cable for initial config.
Signed USB sticks
One stick for first-time init, a backup stick for rollback or disaster recovery.
Printed + digital runbook
80-page step-by-step guide: install, SSO integration, troubleshooting, on-call contacts.
3-day onboarding
A gbox engineer on-site during install, plus a training session for your internal champions.
24/7 hotline included
Year 1 included in the contract. < 1 h reply on P1, < 4 h on P2.
Customer installations
Three example installs
All design partners (anonymised at their request). For public references, we connect on demand.
Law firm
Firm server room
Paris 8th — shared partner office
⏱ Install in 2.5 days
400-bed clinic
Clean-room datacenter
PACA region — HDS-compliant DC
⏱ Install in 4 days (HDS)
Critical-infra operator
Air-gapped rack
Île-de-France — classified DC
⏱ Install in 5 days (PSSIE)
Photos not publicly available for confidentiality reasons. On-site or remote demo on request.
Technical FAQ
Questions we get most often
+ How much does it draw?
Between 65 W (S, like an LED bulb) and 350 W max (L under load). At idle the M draws ~80 W. Passive cooling on S, controlled fans on M and L.
+ Is it noisy?
The S is silent (passive cooling, 22 dB ambient). The M reaches ~32 dB under sustained load, like a regular Mac Studio. The L peaks at 40 dB during stress tests.
+ What size and weight?
Apple Silicon is very compact: Mac Mini (S) 1.4 kg / 5 × 19.7 × 19.7 cm, Mac Studio (M and L) 3.6 kg. Linux x86 (L) variant is standard 1U 19" rackable.
+ Is there internal redundancy?
RAID-1 storage on M and L. Encrypted Restic backups to a local NAS you provide (Synology recommended). For high-availability, deploy a second box in active-passive failover.
+ How reliable is the hardware (MTBF)?
Apple Silicon Mac Studio: ~10 years 24/7 per vendor stats. Linux variant: vendor-specified, typically 5–7 years. 3-year hardware warranty included, 5-year extension optional.
+ What does the warranty cover?
3 years of next-business-day hardware replacement included. If the box fails, we ship a replacement and pick up the old one. Data restored from the latest Restic backup.
+ If the box dies, how fast to recover?
With a second box in failover: RTO < 5 min, RPO ≈ 5 min. Without failover: NBD for hardware swap + 1–4 h to restore the latest backup, so RTO 24–28 h worst case.
+ How are air-gap boxes updated?
Quarterly we ship a GPG-signed USB stick. Your admin plugs it in, verifies the signature and runs the update script. No outbound connection needed. Compatible with PSSIE and defence requirements.
Let's talk about your installation
Tell us your context (datacenter, network constraints, schedule) — we come back within one business day with a costed install plan.
Request an install plan